1. Acceptance and availability of the General Terms and Conditions of Contract

By accepting this contract, the user declares:

I. They are of legal age and have the legal capacity to contract.

II. They have read and accepted the general conditions, the cookies policy, and the privacy policy mentioned in the legal notice.

These General Conditions regulate the legal relationship in the contracting processes carried out between the user or client of the page (https://banbancosmetics.com) and the company that owns it, with the following registered office:

• VERDIS NATURE SL
• CIF: B24664641
• Address: P.I. VILLADANGOS VIAL 4 PARCELA 93 NAVE 7, 24392 LEÓN
• Telephone: 987 100 123
• Email Address: [email protected]

Users accept the General Conditions from the moment they use or contract the service or acquire any product. This document can be printed and stored by them at any time.

2. Applicable regulations

These General Conditions are subject to Law 7/1998, of April 13, on General Contracting Conditions, Law 3/2014, of March 27, General for the Defense of Consumers and Users, Royal Decree 1906/1999, of December 17, 1999, which regulates Telephone or Electronic Contracting with general conditions, Organic Law 15/1999, of December 13, on the Protection of Personal Data, Law 7/1996, of January 15, on Retail Trade Regulation, and Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce.

Customers who reside outside of Spain and whose applicable legislation does not allow the application of Spanish legislation may not purchase Verdis Bio products.

3. Modification of the General Conditions

Verdis Nature may modify the General Conditions by notifying customers with sufficient notice, in order to improve the services and products offered through its website.

The modification of the General Conditions will be understood as fulfilling said notification duty.

To indicate their validity, the date and version of the conditions will always be indicated in the header of this document, just below the initial title thereof.

In any case, the General Conditions may be consulted before using the services or contracting products.

4. Description of products, prices, and services

Verdis Nature products are marketed through their acquisition through the website (https://banbancosmetics.com/), where the characteristics, manufacturer, price, preparation and use information, and images are shown that reflect as faithfully as possible, and whenever possible, the product as it is sent to the customer.

The offer of Verdis Nature products is valid indefinitely and may be modified, rectified, or canceled without prior notice to users, as well as the published prices.

Although the products will be valued based on the rates in force at the time the order is placed.

Our product and price offers are valid as long as they are displayed on the website and always depending on available stock.

For products that are not in our warehouses and our offers, prices are valid on the condition that there is availability from our suppliers.

In any case, the situation regarding the availability of the products will be displayed prior to each order, enabling or disabling the add button, to be able to add them or not to the order.

However, if the product is not available after placing an order, you will be informed by email or telephone of the delivery of only part of your order, or of the cancellation thereof. In either of these cases, the customer will receive a full or partial refund of the order within a maximum period of 30 days from the date of the order.

The prices of our products are shown in euros. The modification of these will not affect orders placed prior to the change. They include the type of VAT applicable in the Peninsula and the Balearic Islands, and exclude shipping costs, the amount of which will be indicated at the time of confirmation of each order.

Finally, there is also the possibility of publishing a second price when the product has some type of discount. In this case, the discounted price will be applied in the same purchase process, indicating the discount applied.

The civil liability of Verdis Nature for the products supplied is limited to the amount thereof, the user or consumer waives the right to claim any liability from Verdis Nature for any reason in case of dissatisfaction with the products purchased, as well as possible failures, slowness of access or errors in accessing the website, including loss of data, or other type of information that may exist on the computer or network of the user who accesses https://banbancosmetics.com/

Specifically, Verdis Nature does not guarantee the accuracy of the product information published on the website, given that although when the product is published on it, the detailed information reported by the manufacturer is collected in the same product packaging, the possible subsequent variations that may be made to it are not immediately collected by the company or transmitted to the website until there is express knowledge of the change, either by subsequent notification from the manufacturer or by periodic review by the Verdis Nature team.

5. Orders

Orders placed on the Internet through https://banbancosmetics.com/ involve contractual data between the client and Verdis Nature that will be subject to confirmation and collection by both parties before shipment.

Verdis Nature reserves the right to cancel or reject any order from a customer with whom it maintains a dispute regarding the payment of a previous order. On the other hand, it undertakes to accept order requests in accordance with the terms of the general sales conditions set forth herein.

The customer declares to know and accept these general sales conditions before confirming their orders.

The confirmation of an order implies, therefore, the acceptance of these General Sales Conditions. Unless proven otherwise, the data recorded by Verdis Nature constitutes proof of all transactions carried out between the company and its customers.

For the purposes of these General Conditions and the faithful fulfillment of the obligations by both parties, orders placed via the web or via telephone before 3:00 p.m. will be considered orders of the day.

In the case of using guest programs, it will be an indispensable condition that both the recipient of the order and the delivery address do not coincide with those of the previous client who makes the invitation.

6. Payment methods

The payment of any purchase at https://banbancosmetics.com/ can be made by credit/debit card (Visa, Mastercard, Visa Electrón and/or similar) and also by Bizum.

The card with which the payment is made must have as issuing financial institution a bank or savings bank with registered office in any member state of the European Union or continental Europe.

Verdis Nature also reserves the right to modify the conditions of each payment method in order to occasionally apply a surcharge to the customer for the cost of the payment method itself.

All purchase transactions at https://banbancosmetics.com/ are developed within a strict framework of confidentiality and encryption thanks to the SSL protocol. The company never has access to the customer’s bank details nor does it store them on its servers. For this reason, they must be provided again each time a new purchase is made on the website, unless a payment data storage service is contracted with a third party duly certified to ensure the absolute privacy thereof.

7. Delivery

The transport of items purchased at https://banbancosmetics.com/ will be carried out through an external courier company. Delivery times are shown in the following table as normal times, without prejudice to the fact that they may vary depending on the specific circumstances of each order, such as the availability of the chosen product or the shipping area. Likewise, in exceptional circumstances, said period could be altered by causes external to the carrier or by difficulties in delivery.

To avoid incidents in delivery (incorrect addresses, impossibility of finding a customer at the address, etc.), it is essential to correctly complete the corresponding form, it being mandatory to fill in the box relating to contact telephone numbers.

Consult the following table to know the delivery period, the shipping cost:

*Order amount from which shipping costs are subsidized (all prices include VAT)

**Delivery under normal conditions, not counting holidays or non-working days in the delivery province.

The responsibility of Verdis Nature is limited in cases of force majeure (strikes, adverse weather phenomena that prevent normal traffic by land, sea or air,…). Delivering said affected orders as soon as possible.

Delivery times depend on the order management and shipping time, and may vary depending on the distribution network provided by the transport agency in each region. At the time of delivery, the customer must not make any payment.

The customer can select delivery in two time slots: morning (until 2:00 p.m.) or afternoon (from 4:00 p.m.).

The dispatch times of an order vary for each sale, although, under normal conditions, the minimum delivery time for an order placed through https://banbancosmetics.com/ before 5:00 p.m. will be 1 day and the maximum of 7 business days, depending on the type or class of product and the place of delivery. Always trying to adjust to the conditions set for each type of shipment.

BANBAN Cosmetics offers customers the possibility of registering their identification data and shipping addresses to speed up the process in subsequent purchases by simply selecting one of the several addresses from among those that have been stored in the system.

BANBAN Cosmetics assumes no responsibility for the consequences of possible delays in shipping.

The transport company will try to deliver up to 2 times at the address provided by the customer. It is the responsibility of the customer to be present at the location provided to Verdis Nature. In case of not locating the recipient at the place indicated in the order, the transport agency will leave a notice with a telephone number so that they can specify the exact date, time and place of the second delivery attempt or, failing that, this will be done the next business day. If after this the delivery is not completed, the carrier will return the package to origin and Verdis Nature will refund the amount of the order, deducting the costs of the return.

8. Returns

In accordance with article 74 of Law 3/2014 of March 27, the customer is granted the right of return within fourteen calendar days following receipt of the order.

The procedure to follow to return a product(s) involves the following phases:

• I. Each customer can consult the details of their order by simply accessing their profile in the upper right part and, once in it, entering the history and details of my orders where they can consult the total of the orders they have placed with their keys at https://banbancosmetics.com/.

• II. Once the order to be returned has been identified, you must contact [email protected] to start the return process. Under no circumstances will products with the packaging opened and/or without the security seal be returned. Returns due to non-conformity with the state of the product must be due to damage to the packaging suffered in the shipping process. If the product is in poor condition, Verdis Nature will bear the shipping costs for the return and/or exchange for another product in good condition in the shortest possible time. Otherwise, it will be the buyer’s obligation to assume these shipping costs to return the product.

Whenever possible, it is recommended to make the return using the same box sent by https://banbancosmetics.com/, or some similar format that guarantees the return in perfect condition, because otherwise, the depreciations that the product(s) may suffer on the return trip would be attributable to it whenever they were clearly due to the support in which it traveled.

Once the notice of withdrawal has been received, and all the requirements have been met, the total amount of the order, the product(s) of the order with the corresponding transport costs, will be paid or a new product will be sent in accordance with what is finally decided by mutual agreement, before 14 calendar days from when Customer Service receives the notice from the customer.

In the case of products that may deteriorate, expire quickly or that must be stored and transported cold. A discount will be applied to the amount of the refund based on the depreciation they have suffered.

For more information, you should contact [email protected]

9. Intellectual property

The contents provided by https://banbancosmetics.com/ are subject to intellectual and industrial property rights and are the exclusive property of Verdis Nature or the natural or legal persons that are reported.

By acquiring a product or service, Verdis Nature does not grant the acquirer any right of alteration, exploitation, reproduction, distribution or public communication thereof, reserving all these rights.

The assignment of the aforementioned rights will require prior written consent from Verdis Nature. The client may not make said contents available to third parties. Intellectual property extends, in addition to the content included in https://banbancosmetics.com/, to its graphics, logos, design, images and source code used for its programming.

10. Use of the service and responsibilities

The user agrees to use the services and content of the page in accordance with the provisions of the law, morality, public order and in these General Conditions of Use. Likewise, it undertakes to make appropriate use of the services and/or content of the page and not to use them to carry out illegal activities or activities constituting a crime and/or that infringe the regulations on intellectual and industrial property, or any other forms of applicable legal order.

Verdis Nature reserves the right to suspend or cancel, totally or partially, with or without prior notice, any content or user account that violates these conditions of use.

Likewise, it does not guarantee the permanent availability of the services, being exonerated from any type of responsibility for possible damages caused due to the unavailability of the service due to force majeure or errors in the telematic data transfer networks, beyond its control.

Verdis Nature is not responsible for the content of the links to other web pages that are not owned by it and that, therefore, cannot be controlled by it.

By registering as a user, the customer agrees that https://banbancosmetics.com/ may send newsletters including advertising to their email, as well as store their personal data and shipping addresses for the sole purpose of having them available to expedite future purchases on the website.

The customer declares that they are aware that the information provided by Verdis Nature through its services is not legally binding and is offered for informational purposes only.

The consultation service is offered for informational purposes and has expressly limited effects, since documents that may be relevant are not reviewed, nor is complete information available in any case, which means it is a limited opinion subject to better rights.

11. Privacy and Protection of Personal Data

By providing their email address or other personal data, a necessary requirement for contracting certain services, customers give their permission for these addresses to be processed and also used to send commercial communications promoting or advertising the services and products offered exclusively by https://banbancosmetics.com without the option of transferring them to other people or companies.

Verdis Nature provides customers with the email address [email protected] so that they can revoke the consent given.

In addition, the company declares that it complies with current regulations regarding data protection, in particular Organic Law 15/1999, of December 13, on the Protection of Personal Data, and Royal Decree 1720/2007 of December 21, which develops the aforementioned organic law.

Verdis Nature provides customers with the contact methods referred to in the previous paragraph to exercise the rights of access, rectification, cancellation, and opposition guaranteed by current legislation.

12. Applicable Law and Competent Jurisdiction

These terms of purchase are subject to Spanish law, and sales operations will be understood to be carried out at the domicile of Verdis Nature.

For the resolution of disputes related to contracts made under these general conditions for operations carried out on the website https://banbancosmetics.com/, the parties submit, at their option, to the courts and tribunals of the customer’s domicile.

13. Notifications

All notifications, requirements, requests, and other communications that must be made by the parties in relation to these General Conditions must be made in writing and will be understood to have been duly made when they have been delivered by hand or sent by ordinary mail to the address of the other party or to their email, or to any other address or email that each party may indicate to the other for these purposes.

14. Nullity and Ineffectiveness of the Clauses

If any clause included in these General Conditions is declared, totally or partially, null or ineffective, such nullity or ineffectiveness will affect only said provision or the part of it that is null or ineffective, the General Conditions remaining in all other respects, and such provision, or the part of it that is affected, will be considered as not having been included.